In this notice, we provide you with all the information regarding how we collect and process your personal data when you browse or use the services of our website.
The data provided to Nutrafutura s.r.l. through the web address www.nutrafutura.com will be processed in accordance with the current privacy regulations based on EU Regulation 2016/679 (GDPR).
This Privacy Notice aims to inform the user about how their personal data is processed in the simplest and most detailed way possible. This privacy policy is, of course, provided only for this website and not for any third-party websites that may be accessed by the user via links.
We explain which data may be subject to processing when browsing the pages of this website.
Our systems and/or those of third-party companies with whom we have direct or indirect collaboration agreements may record various connection data related to your browsing session: IP address, date and time of access, address of the viewed resource (URL), any referring web page (referrer), browser, and operating system used. Such data may allow, only as a result of investigations conducted by judicial authorities, to trace the identity of the Internet connection owner. In no case will our staff be able to independently trace the identity of visitors through such browsing data, nor will there be any attempt to combine it with other data we or third parties may possess.
The cookies transmitted directly by this website (first-party cookies) are purely technical and are used for purely functional purposes (such as storing the user's language preference to redirect them to the Italian or English version of the website).
However, third-party companies (such as Google) may transmit cookies through the pages of this website (for more information about cookies and how they work, please refer to the relevant documentation available at the end of this notice).
For access to certain services or features, users may be required to complete forms (such as contact forms) that involve the communication of personal data, such as Name, Surname, Email, and Phone Number. The acquisition of such data, where required, is an essential prerequisite for accessing the services offered by our website. Data provided voluntarily also includes data sent spontaneously by website visitors to one of our email addresses.
We explain why we collect and process your data in relation to specific purposes.
We use browsing data, cookies, and data voluntarily provided by users only for the purposes for which they were collected. In certain cases, such data may be communicated, processed, and/or stored with the assistance of third-party companies, for which a list can be found in the relevant section of this notice.
Below are the functionalities/features of the website that may have a direct or indirect impact on user privacy, along with the purpose pursued for each.
For technical and security purposes, and to comply with specific legal obligations, users' connection data is recorded in text files that are stored on our server in order to monitor the proper functioning of the website and protect our systems from potential cyberattacks.
The personal data voluntarily provided within the appropriate forms is processed to handle specific user requests related to our service, such as general information requests, contact requests, and service quote requests. The personal data provided through these forms will be used solely and exclusively to respond to the specific requests and will not be used for any other purposes. Below is a list of the data collection forms integrated into our pages:
IKIbrain, a virtual assistant (chatbot) based on artificial intelligence technologies, is integrated within the website. Its purpose is to provide support to users while browsing, answer the most frequently asked questions, and facilitate contact with Nutrafutura staff.
During the conversation with the virtual assistant, the user may voluntarily provide personal data (by way of example: name and surname, email address, phone number) in order to request to be contacted by our staff. Providing such data is optional, but it is necessary if the user wishes to make use of these specific services.
Any personal data provided through the IKIbrain assistant will be used exclusively to manage the requested callback or appointment and will not be used for any further purposes, nor transferred to third parties for commercial or marketing purposes. Once the request has been handled, the data will be retained solely for the time necessary to fulfil any legal obligations or to manage the underlying business relationship.
The user acknowledges that the interaction with IKIbrain takes place through an automated tool based on artificial intelligence and declares that they use it with full awareness of this characteristic. Users are therefore advised not to enter into the conversation any personal data that is not strictly necessary for the request they intend to make and, in particular, not to communicate data belonging to special categories (so-called sensitive data) pursuant to Art. 9 of the GDPR, such as data relating to health, ethnic origin, political or religious beliefs.
For more information on the processing of personal data by IKIbrain, please refer to their Privacy Policy.
Our website pages may contain third-party widgets, such as videos or interactive maps. These elements may transmit cookies to the user's device as well as record certain characteristics or browsing data. The data processing acquired through these widgets is carried out by third-party companies that are entirely unrelated to our organization, and therefore, we refer you to their respective privacy policies. Below is a list of services that may be integrated into our pages:
We explain the legal basis on which the various data processing activities carried out by the website are based, and we clarify the validity requirements of your potential consent to the processing of your personal data.
For certain processing activities, the consent of the data subject is not required. Specifically, there is no option to provide or deny consent regarding the recording of log files and the transmission of cookies strictly necessary for the website's technical functioning. In all these cases, there is a legitimate interest on the part of Nutrafutura s.r.l. in ensuring the proper operation of its online activity.
In all other circumstances, the processing is based on the consent of the data subject, who is free to provide or withhold it.
In all cases where user consent is required for data processing, it must be informed, free, and unconditional. However, failure to provide data may result in the inability to access certain services or features (for example, it is not possible to request a quote if you do not consent to data processing at the time of form submission).
To be valid, the consent must be given by individuals who are at least 18 years of age. The use of all our services involving voluntary data processing is therefore precluded for anyone who has not reached this age limit.
We explain how your data is managed.
The data subject to processing is managed using computerized tools.
We tell you where the data we collect is stored.
We tell you who can access the data we manage directly.
Access to our systems is granted, in addition to our appointed personnel, to staff designated by IKiweb Internet Media S.r.l. for the purpose of carrying out system updates and maintenance tasks entrusted to them.
We tell you how we protect your data.
Appropriate security measures are observed to prevent data loss, tampering, illegal use, and unauthorized access. To ensure the confidentiality of communications to and from our computer systems, we have implemented the SSL protocol on all pages of this website.
We explain how long your data will be processed within our systems.
Data is processed for the time necessary to perform the service requested by the user or required by the purposes described in this document. The user can always request the interruption of specific processing or the complete deletion of their data.
Certain data may be retained even after deletion for the period required to fulfill legal obligations, provided it is not necessary to retain them further to defend or assert a right or to comply with any additional legal obligations or orders from authorities.
We indicate who the data controller is and how you can contact them to ask questions or exercise your rights.
The data controller of personal data is Nutrafutura s.r.l., Via Monte Generoso, 6 - Milano (MI) represented by the acting administrator pro tempore. To request information regarding the processing of personal data, you can write to the email address info@nutrafutura.com.
We explain what your rights are and how you can exercise them.
The individuals to whom the aforementioned personal data refer (so-called "data subjects") have the right to exercise their rights in accordance with the methods and within the limits set by current privacy regulations. In particular, the data subject is granted the following rights:
Additionally, pursuant to Article 7, paragraph 3 of the GDPR, we inform you that you can exercise your right to withdraw consent at any time, without affecting the lawfulness of the processing based on the consent given before the withdrawal.
To exercise these rights, report issues, or request clarification about the processing of your personal data, you can write to info@nutrafutura.com. If you believe you have not received an adequate and timely response regarding your privacy requests, you have the right to contact the competent authority.
We explain what cookies are and how they work
Cookies are small text files created by a server and stored on the device used by the user to browse the website. They allow the website to ensure all functionalities for the user, provide a better and complete browsing experience, and be aware of the user's preferences and behaviors.
The website uses two types of cookies, session cookies and persistent cookies. Session cookies allow the user to explore the website securely and efficiently; these cookies are not permanently stored on the user's device and are deleted when the browser is closed.
Persistent cookies are transmitted to the user's device the first time they connect to the website and are stored on the device itself. The website may use persistent cookies to store user preferences, produce site usage statistics, or obtain information useful for the continuous improvement of the website itself.
The user can oppose the storage of cookies on their device by configuring the browser used for navigation: if they use the website without changing the browser settings, we assume that they wish to receive all cookies used by the website and take advantage of all functionalities.
Below is a brief explanation of the types of cookies that may be used on this website.
An important initial distinction concerns the entity issuing the cookie: first-party cookies are those issued directly by the website you are visiting; third-party cookies are those issued by third-party companies that provide tools and/or services embedded within the site (for example, social network buttons, dynamic maps, or embedded YouTube videos).
When visiting this website, you may receive third-party cookies generated by the Google Maps service from Google.
Cookies of this type are necessary for the proper functioning of certain areas of the website. This category of cookies includes both persistent cookies and session cookies. Without these cookies, the website or some portions of it may not function correctly. Therefore, they are always used, regardless of user preferences. Cookies of this category are always sent from our domain.
Some people prefer not to enable cookies, and for this reason, almost all browsers offer the ability to manage them according to user preferences. In some browsers, it is possible to set rules for managing cookies on a site-by-site basis, an option that gives you more precise control over your privacy. This means you can disable cookies for all websites except those you trust. Below, we provide links to pages where you can find more information on managing cookies for the most popular browsers:
All major modern browsers have a "private" browsing mode that allows you to browse websites without recording your history. Typically, at the end of these sessions, all set cookies are destroyed.
Please note that this website is not aimed at consumers as the information herein contained does not make reference to finished products; the website is available for various countries all over the world and hence it may contain statements or product classification not applicable to your country.